Scanned Images

Scanned Images


Problem Category

Resolution Category

Color Quality


Problem Description

Resolution Description

Scanned image has a streak.

Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product. NOTE: Carefully clean the small glass strip to the left of the scanner glass. Small marks on this glass result in streaks on copies made from the document feeder.






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