Inkandtonerlocker.com offers a 30 day return policy on all merchandise based on the following conditions:
If you have received defective merchandise you must contact Inkandtonerlocker.com within 30 days for Return/Exchange. After an RMA is issued, we then email you a call tag (Pre-Paid Shipping Label). All defective merchandise will be inspected once returned to our warehouse. We can then issue you a full credit, store credit, or replacement to be redelivered. After 30 days, Customer will have to contact the manufacturer directly, most manufacturer's have 1 year warrantee's.
Non-Damaged/Defective, and Unopened
If you have non-defective and unopened merchandise within 30 days of original purchase date, we will issue you an RMA # and will give you an address to ship the product to at your expense subject to a 15% restocking fee.
We will not accept returns on merchandise that has been opened and is not defective.
All return products must have an RMA number or the return will be refused at our warehouse.
To receive an RMA:
Please call us at 1-866-566-9923.
Please return all products 100% complete including all original manufacturer boxes with the UPC code and packing materials, all manuals, blank warranty cards, accessories and any other documentation included with the original shipment. RMA approval is contingent upon, among other things, the products being 100% complete.
Customer is not responsible for return shipping when item is defective. Inkandtonerlocker.com will send you a call tag (Pre-Paid Shipping Label) by email. Customer is responsible for shipping charges when item is non-defective/un-opened.