OKIdata Fatal Errors 140,141,142

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Trouble Shooting

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Symptom:The printer displays a "Fatal Error - 140 Contact Service". The error codes can range from 140, 141, & 142.

Cause:This error indicates that the Image Drum Up/Down Process is not working properly. The errors are as follows:140 - Yellow Drum Up/Down error141 - Magenta Drum Up/Down error142 - Cyan Drum Up/Down error

Resolution: 1. Reseat the Image Drums. Ensure they are in seating properly into the drum carriage.2. Reseat the Toner Cartridges. Ensure they are seating properly into the Image Drums. 3. Reseat the Contact Sensor Spring assembly and inspect it for damage or mis-alignment. If the springs appear bent or dis-lodged reseat them.


All contents were found at http://my.okidata.com/idocs2.nsf/(MOC-C7200)/F982998A12DB63E385256AE10048757B?OpenDocument

Additional Info:If the problem persists, you should call your local service representative for further assistance.