13.XX Paper Jamn location

Problem Category

Resolution Category

(Jamming)

Operator

Problem Description

Resolution Description

Media Jammed at a specific location (s)

For All Jam messages do the following :1. remove the jammed print media from the specific location. 2. open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation

Keywords

Paper Jam

13.xx

Models

HP Color LaserJet	HP Color LaserJet 1500 Series	HP Color LaserJet 1600	HP Color LaserJet 2500 Series	HP Color LaserJet 2600n
HP Color LaserJet 2700	HP Color LaserJet 2820	HP Color LaserJet 2840	HP Color LaserJet 3000	HP Color LaserJet 3500
HP Color LaserJet 3700	HP Color LaserJet 4500 Series	HP Color LaserJet 4600 Series	HP Color LaserJet 4650 Series	HP Color LaserJet 4730 MFP
HP Color LaserJet 5500	HP Color LaserJet 8500 Series	HP Color LaserJet 8550 Series	HP Color LaserJet 9500 MFP	HP Color LaserJet CM1015 MFP
HP Color LaserJet CM1017 MFP	HP Color LaserJet CM3530 MFP	HP Color LaserJet CM4540 MFP	HP Color LaserJet CM4730 MFP	HP Color LaserJet CM6030 MFP
HP Color LaserJet CM6040 MFP	HP Color LaserJet CP1215	HP Color LaserJet CP2025	HP Color LaserJet CP3525n	HP Color LaserJet CP4005n
HP Color LaserJet CP4525n	HP Color LaserJet CP6015	HP LaserJet 1000	HP LaserJet 1010	HP LaserJet 1018
HP LaserJet 1020	HP LaserJet 1300	HP LaserJet 1320	HP LaserJet 2100	HP LaserJet 2300
HP LaserJet 2420	HP LaserJet 3015	HP LaserJet 3380 All In One	HP LaserJet 3390 AIO	HP LaserJet 4000
HP LaserJet 4050 Series	HP LaserJet 4100	HP LaserJet 4240	HP LaserJet 4250 Series	HP LaserJet 4300
HP LaserJet 4345 MFP	HP LaserJet 4350 Series	HP LaserJet 5000	HP LaserJet 5100 Series	HP LaserJet 5200 Series
HP LaserJet 5si	HP LaserJet 8000 Series	HP LaserJet 8150	HP LaserJet 9000	HP LaserJet 9040 MFP
HP LaserJet 9050 MFP	HP LaserJet M1319f MFP	HP LaserJet M1522 MFP	HP LaserJet M3027 MFP	HP LaserJet M3035 MFP
HP LaserJet M4345 MFP	HP LaserJet M5025 MFP	HP LaserJet M9040 MFP	HP LaserJet Mopier 320MFP	HP LaserJet P1005
HP LaserJet P1006	HP LaserJet P1505	HP LaserJet P2015	HP LaserJet P3015	HP LaserJet P4014
HP LaserJet P4015	HP LaserJet P4515